How can I return my order?
Please, follow the steps below:
I. Contact our Customer Support team at support@instagrid.co and let us know the reason for your return. Our Customer Support team will then get in touch with you.
II. Our Support team will provide you with specific instructions. Because our product contains lithium-ion batteries it requires special shipment conditions. That’s why we’re here to help you with assistance in returning your purchase.
Please note that returns are only possible via collection from a mainland address.